# Account / Activation

**URL:** https://forum.hollywoodcamerawork.com/c/account-activation/9.md

[Latest](https://forum.hollywoodcamerawork.com/latest.md) · [Categories](https://forum.hollywoodcamerawork.com/categories.md)

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## [About the Account / Activation category](https://forum.hollywoodcamerawork.com/t/about-the-account-activation-category/24)

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**Author:** [@perholmes](https://forum.hollywoodcamerawork.com/u/perholmes)\
**Replies:** 0\
**Last updated:** [May 24, 2025, 4:11pm UTC](https://forum.hollywoodcamerawork.com/t/about-the-account-activation-category/24 "2025-05-24T16:11:18Z")

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Login, password resets, license transfers etc.

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## [Causality not launching](https://forum.hollywoodcamerawork.com/t/causality-not-launching/2038)

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**Author:** [@Topster](https://forum.hollywoodcamerawork.com/u/Topster)\
**Replies:** 3\
**Last updated:** [October 27, 2026, 5:20pm UTC](https://forum.hollywoodcamerawork.com/t/causality-not-launching/2038 "2026-10-27T17:20:31Z")

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Hi, Not sure if this is the right area for this. but I’ve just got myself a new PC laptop, its 2 days old and Causality will not launched, it in-stalled without any issues. When I click on the icon nothing happens. I’v…

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## [Not able to log in on pc after purchasing Shot Designer Pro on phone](https://forum.hollywoodcamerawork.com/t/not-able-to-log-in-on-pc-after-purchasing-shot-designer-pro-on-phone/1982)

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**Author:** [@Vit](https://forum.hollywoodcamerawork.com/u/Vit)\
**Replies:** 1\
**Last updated:** [June 2, 2026, 2:41pm UTC](https://forum.hollywoodcamerawork.com/t/not-able-to-log-in-on-pc-after-purchasing-shot-designer-pro-on-phone/1982 "2026-06-02T14:41:23Z")

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Hi there, I’ve purchased the Shot Designer pro on my phone(android), created and account on HCW, downloaded on my pc, but when I try to log in on pc says there is no orders or activation on my account. I had a look and t…

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## [Activate account on new computer](https://forum.hollywoodcamerawork.com/t/activate-account-on-new-computer/1905)

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**Author:** [@2re](https://forum.hollywoodcamerawork.com/u/2re)\
**Replies:** 2\
**Last updated:** [February 12, 2026, 7:56pm UTC](https://forum.hollywoodcamerawork.com/t/activate-account-on-new-computer/1905 "2026-02-12T19:56:54Z")

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Hi, I havent used Shot Designer for a while, and in the meantime I have a new computer. How can I activate my app for my new computer, I have purchased the Pro version earlier, but it doesn´t work on my new computer. Kin…

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## [Apps activation](https://forum.hollywoodcamerawork.com/t/apps-activation/1775)

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**Author:** [@Nilesh\_Gorakh](https://forum.hollywoodcamerawork.com/u/Nilesh_Gorakh)\
**Replies:** 1\
**Last updated:** [October 10, 2025, 2:37pm UTC](https://forum.hollywoodcamerawork.com/t/apps-activation/1775 "2025-10-10T14:37:09Z")

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Hello sir my name is nilesh gorakha from india im doing focus puller and 1st ac with isc member i m creating some shot design for light diagrams reference i try many time for shot design apps activation but i m not get i…