Hi there, I just bought a Shot Designer 2D pass and tried to activate my email through the link it has sent me so I can save my work, however the activation link takes me to my account page and still says my account is unvalidated meaning I cant use my subscription that I just bought…
Hi,
We seem to have some kind of cookie issue that only shows up under certain circumstances. Please try this workaround:
Copy the link to the clipboard instead of clicking it. Then open a browser in incognito mode and paste the link.
The problem is that the session cookie is already present, and then you get redirected before the validation link has a chance to be processed. Naturally, this is already guarded against, but there’s some situation we have to understand. It’s high on the list.