Hi out there…
I am. Using the shot designer for several years now. Unfortunately I cannot longer access my old email address any more. I had to change from ******* to
****** ( new email)
Can you change my registration to this new mail.
Sincerely
Wolfgang Aichholzer
Hi,
I edited your post to remove the actual emails, but I’ll write the procedure for changing email addresses here:
If you’re able to log in to your existing account, that’s easiest. You don’t need to actually have access to the email address if you just have the email address and password saved in your password manager. Just log in with what you have.
Then add the new email address to your account on the Profile page. You’ll receive a validation email with a link you have to click. Finally, click Make Primary for the new email address. At this point, you can delete your old email address, and the transition is complete.
However, if you don’t know your email address/password combination, and you’re unable to do a password reset because you can’t access the email, we need to make the change for you. Please contact support@hollywoodcamerawork.com, and we’ll walk you through the steps. In short, we need to verify that you are you, as we have to be vigilant about protecting user accounts against social engineering attacks.
Best,
Per