even after repurchasing, i can’t login on my phone or computer. please fix this for me
Hi,
I answered in the other thread but it’s important that you contact support@hollywoodcamerawork.com with account-related issues. Make sure to include:
- what platform you purchased on
- what email address you believe you have the account under
- what you’ve done so far
Be aware that on mobile you can’t actually purchase it twice so the second “purchase” just installs the existing purchase. Also be aware that you don’t have an account unless you’ve created one. Simply making a mobile purchase doesn’t create an account.