Trying to sign into my account

Needed to reset password and now despite numerous attempts at resetting I keep getting an error message …. Email not recognized or password incorrect.

Hi,

Which device are you signing in on, and is there any copy/pasting involved? A stray space character, or accidentally upper case, will ruin a password. Sometimes people paste in password, not seeing that there’s actually a space in there. Is this the case for you?